Privacy Policy
At Buzz Accounting, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, business name, and job title.
- Financial Information: Billing details, payment information, and transaction history (for subscribed users).
- Technical Information: IP address, browser type, and usage data from cookies and analytics tools.
- Communications: Messages, inquiries, or feedback sent via our website, email, or chat systems.
2. How We Use Your Information
We use your information to:
- Provide and manage our accounting services.
- Process payments and manage your subscriptions.
- Respond to inquiries, provide support, and improve customer experience.
- Send updates, newsletters, or promotional content (with your consent).
- Analyse website usage to improve functionality and services.
- Comply with legal obligations and ensure security.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Third-party providers who help us deliver services (e.g., payment processors, software providers).
- Email Platform: Brevo (Sendinblue SAS, France). When you complete a form on this site, your name, email address and anything you write in the message are sent to Brevo so we can reply and send you what you asked for. Your data is processed in the EU.
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
All third parties are contractually obligated to keep your data secure and use it only for the purposes outlined in this policy.
4. How We Protect Your Data
We use industry-standard security measures to protect your personal information, including:
- Encrypted data transfers using HTTPS.
- Regular monitoring for potential vulnerabilities and threats.
- Restricted access to your data on a need-to-know basis.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request updates or corrections to your data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Objection: Object to how we use your data for marketing purposes.
- Portability: Request your data in a structured, commonly used format.
To exercise these rights, contact us at hello@buzzaccounting.co.uk.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyse website performance, and deliver targeted ads. For more details, see our Cookie Policy.
7. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at:
Email: hello@buzzaccounting.co.uk