| Built for | Owner-managed businesses that want an accountant through the year: sole traders, companies, landlords and partnerships, from the first year to a finance function. | Freelancers, contractors, sole traders and small limited companies who are happy to run their bookkeeping in Crunch's own software, with support from a team. Their site describes a free tier for the very smallest. |
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| Who looks after you | A named accountant with a small pod behind them. The same people every time. | A team of accountants and client managers behind the platform. Their site describes "unlimited support" on paid plans and video calls with client managers for paid subscribers. |
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| Where they are | Offices in London, Hertford, Salford, Leigh and Ballymena, with a production team in Pretoria. Meetings in person, by phone, video call or WhatsApp. | Online. Their site does not offer local offices or in-person meetings; support is through the platform, phone and video. |
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| Software | FreeAgent included, or Xero. Plus the Buzz portal and app, built in-house on Buzz OS. See it. | Crunch's own accounting software, which is the centre of the service. Expense capture, invoicing, a payments feature and a mobile app are described on their site. |
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| Bookkeeping | Included in the monthly fee, with receipts captured through the app and reviewed by a person. | You do it in their software; a paid bookkeeping service is offered as an add-on for one-off tidy-ups or regular help. |
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| Management accounts and advisory | Business Pulse: a budget, a rolling cashflow forecast, management accounts and a meeting every month or quarter. Details. | Their site describes an "ask an accountant" service and advisory calls with their team. We could not find a management-accounts-and-meeting service equivalent to Business Pulse on their site. |
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| Coaching | Buzz Coaching, run by the same team, for the owner as well as the business. | Not offered on their site. |
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| Other services | Payroll and pensions, CIS, company secretarial, legal support through Buzz Legal, financial planning through our regulated partner, funding introductions. | Company formation, registered office, payroll, self assessment, tax-investigation cover, a perks scheme, and business insurance through a partner broker, all described on their site. |
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| How you get a price | An instant quote on the site that shows the monthly fee and emails the full proposal, which you can accept online. | Published plan prices on their site, and a three-step quote form that asks about turnover, monthly transactions and services. |
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| Switching | We write to your old accountant, collect the records and sort HMRC. How it works. | Their site describes a switching process with support from their team. |
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| Service promise | Most queries answered within one working day, written down on our promise page. | Their site describes support levels by plan rather than a written response-time commitment. |
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