Is this just outsourced bookkeeping?
No. Bookkeeping is one part. An outsourced finance function also controls the numbers — month-end close, compliance, controls, management accounts — then interprets them through budgeting, forecasting and decision support.
Do I need all three levels?
No. They are roles in one team, not packages bought together. Some clients take the Finance Office and Manager only; others process well in-house and want the senior layers.
Will you replace our existing bookkeeper?
Usually not. In the shared model your bookkeeper keeps daily entry, invoicing and customer contact while we handle month-end, compliance, reporting and senior support.
How is this different from Business Pulse?
Business Pulse plans, reports, reviews and advises, while you or your bookkeeper keep operating the day-to-day processes. The Virtual Finance Team operates the agreed finance function itself — bookkeeping through to month-end close — and can add reporting and director support on top.
How much does it cost?
A fixed monthly fee agreed in writing before work begins, based on the work involved rather than your turnover — transaction volume, bank accounts, purchase invoices, credit control, payroll headcount, entities and reporting complexity.
Is outsourcing cheaper than employing someone?
Not always, and we will not claim it is. Compare the full cost of a hire — Employer's National Insurance, pension, software, equipment, recruitment, holiday and sickness cover — not the salary; see what a new hire actually costs. For many growing businesses, outsourcing gives broader capability and better continuity than recruiting internally could.
Who will I deal with?
Named people, not a ticketing system. Your service schedule lists the key contacts and the escalation route, and because it is a team somebody who knows your business is always available.
Which software do you use?
Usually Xero — we are a Xero Gold Partner — with receipt-capture and payment tools alongside. FreeAgent suits smaller engagements and is included in Buzz packages; QuickBooks and Sage are supported.
How long does onboarding take?
Expect a month or two before the reporting can be relied upon, longer with a real backlog. Review and scoping first, then systems and controls, then backlogs and reconciliations.
Can we keep parts of the finance function internally?
Yes, and many clients do — that is the shared model. We build around the gaps rather than replacing good people, and the split is written down.
What happens if our needs change?
Scope, timetable and responsibilities are reviewed as the business changes — new staff, another entity, a customer on ninety-day terms. The fee moves with it, in either direction. And if you leave, you take everything: the accounting file, the underlying records and any reporting we have built.
Do you control our bank account?
No. We prepare scheduled payment runs for you to approve and release, and you normally retain banking authority. The approval step stays inside the business.